Base Engineering & Projects (Pty) Ltd
📅 Effective Date: 24 May 2025
1. Introduction
Base Engineering & Projects (Pty) Ltd (“Base Engineering”, “we”, “us”, “our”) is committed to protecting the privacy of individuals whose personal information we collect and process. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws in South Africa.
2. Information We Collect
We may collect and process the following categories of personal information:
Contact Information: Name, email address, phone number, physical/business address.
Business Information: Company name, registration number, VAT number, and operational details.
Communication Data: Records of correspondence, queries, and feedback submitted via email, phone, or website.
Website Usage Data: IP address, browser type, device information, and interaction data (if our website uses cookies or analytics tools).
Billing and Payment Information: Bank details, invoice records, and payment confirmations (only when relevant).
3. How We Use Your Information
We use the collected information to:
Provide engineering and project-related services
Communicate with clients, suppliers, and stakeholders
Process orders, issue invoices, and manage payments
Respond to enquiries and provide customer support
Comply with legal obligations and regulatory requirements
Improve service delivery and maintain security
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
Our trusted service providers or contractors (under confidentiality agreements)
Legal or regulatory authorities when required by law
Financial institutions for payment processing
Website hosting and IT service providers (for technical operations)
5. Data Retention
We retain personal information only as long as necessary for the purposes described in this policy or as required by law (e.g. tax or accounting obligations). After this period, data is securely deleted or anonymized.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections to inaccurate or outdated data
Object to or restrict the processing of your information
Request deletion of your personal information (subject to legal and contractual obligations)
Requests can be sent to: info@base-engineering.co.za
7. Security of Information
We take reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse. This includes restricted access controls, data encryption, and secure communication protocols.
8. Cookies and Website Usage
If our website uses cookies or analytics tools, these are used to enhance user experience and analyze website performance. Users can disable cookies via their browser settings.
9. Updates to This Policy
We may update this policy periodically to reflect changes in laws, services, or technology. The latest version will always be available upon request or posted on our website if applicable.
10. Contact Us
If you have questions about this policy or the handling of your personal data, please contact:
📧 Email: info@base-engineering.co.za
📞 Phone: (+27) 83 392 8344
🏢 Company: Base Engineering & Projects (Pty) Ltd
📍 South Africa